Terms of service

TERMS OF SERVICE Last Updated: October 5, 2026 These Terms of Service govern your use of the SpookyHomeStore website and your purchases from our store. By accessing our website or purchasing from SpookyHomeStore, you agree to these Terms of Service and any policies referenced herein. 1. ONLINE STORE SpookyHomeStore operates an online retail store offering Halloween and seasonal products. We reserve the right to update, modify, discontinue, or limit products and services where permitted by applicable law. 2. ELIGIBILITY By placing an order, you represent that you are legally capable of entering into the transaction or have the authorization required under applicable law. 3. PRODUCT INFORMATION We make reasonable efforts to present product descriptions, images, pricing, and other information accurately. However, colors and appearance may vary depending on your screen, device, product variant, or other factors. 4. PRICING Prices are displayed in U.S. dollars unless otherwise indicated. Prices, promotions, discounts, and product availability may change without notice where permitted by applicable law. The price presented during checkout before an order is completed will govern the transaction, subject to correction of errors as permitted by law. 5. ORDERS We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory issues, or other legitimate operational reasons. If payment has already been collected for an order that we cancel, an appropriate refund will be issued. 6. PAYMENT Available payment methods are displayed during Shopify checkout. Payment information may be processed by Shopify and applicable payment providers. 7. SHIPPING SpookyHomeStore currently ships within the United States. Orders are generally processed within 1–3 business days, with estimated delivery generally taking 7–14 business days after processing. These delivery periods are estimates and are not guaranteed unless expressly stated otherwise. Please review our Shipping Policy for additional information. 8. RETURNS AND REFUNDS Eligible return requests may be submitted within 14 business days of delivery. Approved return shipping costs are covered by SpookyHomeStore. Please review our Return & Refund Policy for eligibility requirements and instructions. 9. DAMAGED OR INCORRECT PRODUCTS If you receive a damaged, defective, or incorrect product, contact us with your order information and appropriate supporting evidence. Depending on the circumstances and availability, an approved resolution may include a replacement or refund. 10. INTELLECTUAL PROPERTY Content on the SpookyHomeStore website, including branding, graphics, text, design elements, and other materials owned by or licensed to us, may be protected by applicable intellectual property laws. Such materials may not be reproduced or commercially exploited without appropriate authorization. 11. PROHIBITED USE You may not use our website for unlawful purposes, fraudulent activity, interference with website security or operation, or infringement of the rights of others. 12. THIRD-PARTY SERVICES Our store may use or link to services provided by third parties, including Shopify, payment processors, shipping providers, and other service providers. Use of independent third-party services may also be subject to their applicable terms and policies. 13. LIMITATION OF LIABILITY To the maximum extent permitted by applicable law, SpookyHomeStore will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited. 14. CHANGES TO THESE TERMS We may update these Terms from time to time. The latest version will be made available on our website with an updated revision date where appropriate. 15. CONTACT Questions regarding these Terms may be sent to: SpookyHomeStore Email: support@spookyhomestore.com Website: spookyhomestore.com