Shipping policy

SHIPPING POLICY Last Updated: October 5, 2026 Thank you for shopping with SpookyHomeStore. SHIPPING DESTINATIONS SpookyHomeStore currently ships within the United States only. ORDER PROCESSING Orders are typically processed within 1–3 business days. Processing time refers to the time required to prepare your order for shipment and does not include transit time. Orders placed during weekends, holidays, or periods of unusually high demand may require additional processing time. ESTIMATED DELIVERY Estimated delivery time after processing is generally: 7–14 business days Delivery times are estimates and may vary due to carrier delays, weather, holidays, destination, address issues, or circumstances outside our reasonable control. FREE SHIPPING We offer free shipping on qualifying U.S. orders of $50 USD or more. Eligibility is determined based on the applicable order value shown during checkout and any conditions displayed at the time of purchase. SHIPPING COSTS For orders that do not qualify for free shipping, available shipping charges will be displayed at checkout before payment is completed. ORDER TRACKING When tracking information becomes available, it will be provided using the contact information associated with your order. Please allow time for the shipping carrier to update tracking information after a label is created. INCORRECT SHIPPING INFORMATION Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping information, contact us as soon as possible at: support@spookyhomestore.com We cannot guarantee that an address can be changed after an order has entered processing or shipment. DELIVERY ISSUES If your tracking information indicates that an order has been delivered but you cannot locate it, please check the delivery location and contact the shipping carrier where appropriate. You may also contact us for assistance. DAMAGED OR INCORRECT ORDERS If your order arrives damaged, defective, or incorrect, please contact: support@spookyhomestore.com Include your order number and clear photos when applicable so that we can review the issue. CONTACT SpookyHomeStore Email: support@spookyhomestore.com Website: spookyhomestore.com